Terms and Conditions

Introduction

Welcome to EXPLORE CHEMS! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and placing an order, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate information during the registration and ordering process and maintain the accuracy of this information.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that all descriptions, images, or other content on our website are accurate, complete, or error-free. We reserve the right to modify or discontinue products without prior notice.

3. Ordering and Payment

Minimum Order Amount: The minimum order amount is $100.
Payment Methods: We accept various payment methods, which may vary from time to time. All payments are processed securely through our payment processors.
Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of your order.

4. Shipping and Delivery

Delivery Guarantee: We guarantee delivery within a maximum of 4 business days. In the event your order is not delivered within 14 business days, we offer a full refund.
Shipping Methods: We utilize discreet shipping methods with tracking details provided after payment confirmation.
International Shipping: We ship worldwide from the USA and Europe. Please note that customs regulations may affect delivery times.

5. Returns and Refunds

Due to the nature of our products, we do not accept returns. However, if your order is not delivered within 14 business days, you may request a full refund by contacting our customer support.

6. User Obligations

You agree not to:

Use our website for any unlawful purpose.
Engage in any activity that could damage, disable, or impair our website.
Attempt to gain unauthorized access to our systems or networks.

7. Limitation of Liability

To the maximum extent permitted by law, EXPLORE CHEMS shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or the purchase of our products. Our total liability shall be limited to the amount paid for the products in question.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the United States.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.